We currently provide free shipping to the EU, United Kingdom/ Worldwide Countries. For unlisted EU / Worldwide shipping costs, please contact us at hello@lightabox.com for a quote.

Return and Exchange Policy

We hope you are delighted with your purchase. Refunds are not currently available on our products. Only in the case of the Lightbox being damaged on delivery. This would need to be notified to us as soon as the delivery is completed. If there is a fault with the product, then you may request an exchange via email within 14 days of your order being dispatched. 

We send proof of print before the order gets processed. Any problems with the design should be notified at this stage. We are unable to make any changes to the design once this has been confirmed. Thank you. 

Shipping and Handling

Customers are responsible for return shipping charges. We recommend that you use APC Couriers and get proof of postage.